How to Get More Online Reviews from Your Patients: 5 Ways That Work
Need more reviews from your patients for your plastic surgery practice? We know, it can be hard to get online reviews for your business. Patients are busy and may not take the time out of their day to leave one. That’s why we wanted to help you! Here are eight ways that you can get your patients to leave more reviews.
Reviews are the most important kind of content you can get about your plastic surgery practice. They’re important because they give other patients a glimpse into what it’s like at your business and how people feel about the doctors that work there.
Ask for reviews via email
You can’t just ask for reviews once. Patients need to be asked multiple times throughout their experience at your business so they don’t forget about it! This also gives you more opportunities to follow up with those who have already posted reviews as well as those that haven’t been reviewed yet.
Give customers the option to review your business on their own time
Patients are busy doing important things like going to their appointments and recovering from surgery, but that doesn’t mean they don’t want to help spread the word about your business! Posting a sign asking for reviews at checkout or even offering patients an online survey can be helpful.
Offer incentives for reviews
Who doesn’t love free stuff? Offering incentives to your patients for leaving you online reviews is an excellent way to get more people to take the time out of their day. This could be anything from a small gift card or even just offering extra attention during their next appointment! It can really help boost those results and it’s worth a shot!
Create a hashtag for your practice and ask patients to use it when leaving reviews on sites like Facebook or Google.
Encourage people to post pictures of themselves with you, their doctor, when they have just had surgery. When the photos are posted online, tag them using your business’ designated hashtag so that others can see what’s going on at your practice!
Create an online survey
Not everyone is comfortable with taking the time to leave an online review on your site. That’s why it can be helpful to create a survey that asks them more about their experience at your business!
An easy way to do this is by simply asking people if they would like you to email them when they get home so that they can leave a review. Once they reply “yes”, you have their email and can easily send them the survey!
Give patients time to provide reviews about your business. If someone has just had surgery, it’s not a good idea to push for an online review right away because that person is likely going through pain or recovering from anesthesia.
Make it easy by providing links to review sites at checkout
When people are checking out, they might just be looking at the logistics of their appointment. Make it easy for them to leave a review by providing links that say something like “Click here if you would like us to send you an email with instructions about how to write your own online review!”.
Don’t forget once someone leaves one! You’ll want to thank those that do leave a review by sending them something as a “thank you” or an email about their experience.
We hope that this blog post on how to get more online reviews from your patients has been helpful for you. If you’re interested in learning more about our business, please give us a call today! Plastic Surgery Marketers provide complete marketing services that are surely going to get you more reviews and recognition.